Monday to Friday 10:00 AM – 6:00 PM IST
You can contact our support team regarding:
For technical issues related to:
Please contact: Email: [email protected]
For compliance, policy, or legal-related questions: Email: [email protected]
For press, interviews, or official statements: Email: [email protected]
Trust Bitcoin may maintain official community channels for announcements and discussions.
Always verify links from the official website before joining any community channel.
To protect the community from scams:
If someone contacts you claiming to represent Trust Bitcoin, do not respond and report it immediately.
If you encounter:
Please report it to: Email: [email protected]
Support requests are reviewed based on priority.
Trust Bitcoin aims to respond responsibly and transparently.
Support channels do not provide:
Support is limited to technical and informational assistance only.
Trust Bitcoin is a decentralized ecosystem.
Support is provided on a best-effort basis and does not imply custody, control, or guarantees.
Trust Bitcoin Support will never ask you for your private key, seed phrase, wallet recovery phrase, password, OTP, or other confidential security credentials.
Never share your wallet's private keys or recovery phrase with anyone.
Always verify that you are communicating through the official Trust Bitcoin support channels before sharing any information.
Trust Bitcoin community support provides technical and general information only. Support personnel do not provide financial, investment, trading, or profit guarantees.
Blockchain transactions may be irreversible. Users should independently verify wallet addresses, network details, transaction information, and other relevant details before confirming any blockchain transaction.
For transaction-specific assistance, please provide the relevant transaction hash (TXID) and necessary non-sensitive details. Never send your private key or seed phrase.
This page is provided for informational purposes only. Trust Bitcoin does not provide financial, legal, or investment advice through support channels.